FREQUENTLY ASKED QUESTIONS
for prospective tenants
Emergency Out of Hours info
Print info & checklists
If we have to contact you regarding late payment of monthly rent, you will incur a fee of £30 (we strongly advise, if there are any problems with rent payment we are informed as we may be able to offer advice as per lease agreement).
When Tenancy is Terminated
Termination notice must be in accordance with your Lease Agreement, we can accept termination notice by e-mail on firstname.lastname@example.org, all tenants in the property must be in agreement with terminating the tenancy.
TERMINATION PROCESS CHECKLIST
Provide Homeguard Leasing with your up to date contact details including your forwarding address and current utility supplier.
The Inventory will be rechecked on the first working day after termination date.
Keys to be returned to Homeguard Leasing’s office at 115 Rosemount Place, Aberdeen on termination date (including any garage keys, parking fobs or permits)
If the keys are returned outwith office hours, we have a large letter box and ask that keys are returned in an envelope with only the tenants name on the envelope for security reasons.
CLEANING GUIDELINES CHECKLIST
|Kitchen worktops and splashbacks to be wiped|
|Kitchen units to be emptied and cleaned|
|Fridge/freezer to be defrosted and cleaned – all food to be removed|
|Washing machine and tumble drier to be cleaned including drawers and filters|
|Oven, hob, cooker hood/extractor, dishwasher, microwave oven to be cleaned internally and externally|
|Dishes / glasses /cutlery, kitchen utensils / pans to be cleaned|
|Light fittings / switches to be wiped|
|Woodwork to be dusted / washed down|
|All surfaces to be dusted / washed down|
|Bath / shower cubicle / wash hand basin, wc, seat / lid / cistern to be washed down|
|Carpets to be vacuumed|
|Carpets to be shampooed (if necessary)|
|Vinyl / laminate floors to be cleaned|
|Light bulbs not working to be replaced|
|Beds / mattresses / mattress protectors will be examined for staining and damage not recorded on inventory|
|Linen / bedding to be laundered|
|All refuse and rubbish to be removed from the property|
|Garden to be in same condition as per inventory|
|Inform Homeguard Leasing of who supplies gas and electric|
|Inform Homeguard Leasing of forwarding address|
|Cancel any satellite television provider|
|Cancel / transfer television licence|
|Arrange mail redirection with post office at least 7 working days prior to termination date|
|All keys to be returned to Homeguard Leasing|